A: Yes, we provide up to two free consultations, either on-site or remote.
The first on-site consultation involves a walk-through, discussion, measurements, and possibly immediate pricing or an estimate. A second consultation is free if scheduled within 10 days of the first, with all title holders present.
Q: Why do you require ALL Title-Holders to be present for the meeting?
A: This requirement is to ensure clear and accurate communication with all parties involved in a potential legal transaction. We understand coordinating schedules can be challenging, but accurate information sharing is crucial for us. There’s rarely a job, big or small, that doesn’t require the direct input of all property-owners, whether it’s about the job itself or the crews behind it. If you prefer to meet with other contractors that don’t place a priority on interfacing directly with each title holder, we encourage you to do so, and book us after the others once timing permits for all title holders to be present for the duration of the meeting. Where necessary for out-of-state title owners we can conduct remote video conferences, such as Zoom. If we book a meeting with a Project Manager and a title holder is absent at that time, or leaves during the meeting, the Project Manager may gather some basic information as needed and then arrange a follow-up on-site or remote 2nd consultation to discuss any findings or pricing.
Q. What happens if I need more than two consultations?
A: Additional consultations cost $250 for on-site and $150 for remote. Such fees may be reimbursed later as a credit against the job cost at the Project Manager’s discretion.
Q: Do you offer free written bids?
A: Yes, but for a service fee. Starting January 1, 2023, we charge for written bids, including itemized ones, to ensure our team is fairly compensated for their efforts. However, these fees can be credited towards your project if you decide to proceed with us. We've implemented this policy to maintain the quality of our service as demand has grown, ensuring that we can dedicate the necessary time and detail to each bid. This change supports our commitment to providing personalized and accurate bids, reflecting our consultations' depth and our team's dedication amidst a busy schedule of managing projects, crews, and client relationships.
Written bids are priced at $250 for the first trade, $200 for additional trades, and $150 for each required itemization. Following payment, a second consultation is scheduled to review and adjust the bid within the time frame established by the Project Manager.